Contracts Administrator

At Aidacare, we are dedicated to delivering top-notch products and services to our valued customers. It is the duty of the Contracts Administrator to provide support to the National Contracts team.  This is done in conjunction with managers and staff in an efficient manner with a view to ensuring a team effort of compliance. This is a full-time, permanent remote position, ideally suited for a candidate based in the southern region of Adelaide. This is a fantastic opportunity for a candidate with a background in administration, data analysis, or contract management looking to deepen their expertise within a dynamic and growing company.

Responsibilities:

• Administrative Support: Provide day-to-day administrative support to the National Contracts team assisting with tender and contract management and servicing key corporate accounts.
• Data Collection & Reporting: Collect, organize, and analyse data to produce regular KPI reports for key corporate accounts and create forecast revenue reports for tenders and contracts.
• Data Analysis: Assist in analysing customer trends and data to identify actionable insights.
• Schedule Monitoring: Track contract service schedules and liaise with staff to ensure service dates align with contractual KPIs.
• Contract Administration: Support in preparing and submitting tender proposals at both National and State levels, ensuring timely and accurate submissions.Renewals & Adjustments: Monitor contract renewals and facilitate contracted price adjustments as required.
• Masterfile Maintenance: Maintain and regularly update the Contract & Tender Masterfile to ensure information accuracy and accessibility.
• Cross-Department Collaboration: Work closely with the Channel Commercial Sales Managers and other departments to gather necessary information for tender submissions and contract renewals.
• Customer Service and Communication: Meet required standards in delivering exceptional service to all customers, resolving contract-related matters, complaints, or queries effectively while maintaining a professional level of communication with customers and colleagues.
• Product Knowledge: Engage in product training to achieve a comprehensive understanding of our product offerings and services.
• Confidentiality: Ensure all business-related information, including contracts, agreements, pricing, and client details, remains strictly confidential.
• Reporting: Generate and download reports from sourced data, and distribute Cordell Reports to Commercial Managers.

Requirements:

• Experience: 1-2 years of experience in an administrative or support role, preferably within contract management, tenders, or data analysis.
• Skills: Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other data management tools. Experience with CRM or contract management software is a plus.
• Analytical Ability: Skilled in data analysis and reporting, with a keen eye for detail and accuracy.
• Communication: Excellent verbal and written communication skills, with a customer-focused approach.
• Organisation: Ability to manage multiple tasks efficiently and meet deadlines consistently.

Perks and Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive training program to equip you with the necessary skills and knowledge.
• Opportunities for career advancement and personal development.
• A supportive and inclusive work environment that values teamwork and innovation.
• Health and wellness benefits package.
• Employee discounts on company products/services.

How to Apply:

If you're enthusiastic about data analysis, have a keen eye for detail, and enjoy a role with diverse responsibilities in a fast-paced environment, we’d love to hear from you! Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers!