Project Consultant

At FHG Furniture, we are committed to collaborating with our client partners to deliver, superior furniture solutions primarily to the Health, Aged Care and Retirement sectors, across Australia. As part of the Aidacare family, a leading player in the Healthcare Equipment industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

We are looking for a Project Consultant who will explore and promote sales opportunities and meet our customer needs in a supportive and friendly manner.  This will help ensure the goal of positioning FHG and Aidacare as the “business of choice” for our clients as we offer optimal project solutions in furniture and interior design.

This Full Time Permanent position is based in Sydney.

Responsibilities:

• Conduct market research to identify and engage potential clients across various market sectors, offering furniture solutions that mutually benefit the clients and company.
• Prepare tenders and proposals showcasing our Furniture Division's capabilities in providing furniture design and finishes solutions.
• Build and maintain relationships with interior designers, architects, and other professionals to facilitate product selection and sourcing for their clients in Aged Care, Retirement, Health, and related industries.
• Collaborate with company sales representatives to maximize sales opportunities within the broader Aidacare client base, and assist them in building confidence in sourcing furniture sales leads.
• Identify cross-sell opportunities for other Aidacare capital equipment and ensure the appropriate Equipment Specialists are engaged.
• Implement Aidacare’s self-management guidelines regarding time and customer contact cycles, focusing on managed maintenance and growth.
• Participate in product training to achieve proficiency in all aspects of product knowledge.
• Attend to all sales processes and report to management regularly.
• Ensure the quote entry process is followed, and quotes/submissions are actively pursued and recorded.
• Strive to achieve sales budgets and KPIs related to gross margin.

Requirements:

• Customer-Centric Attitude: A genuine passion for supporting customers and becoming a trusted advisor.
• Strong Sales Acumen: delivery of exceptional service to all stakeholders
• Excellent Communication Skills: Strong verbal and written communication skills are essential, with a focus on clarity, empathy, and professionalism.
• Problem-Solving Skills: Ability to analyse situations, think critically, and find creative solutions to customer issues.
• Adaptability: Thrive in a fast-paced environment and remain composed under pressure.
• Team Player: Work collaboratively with colleagues across different departments to deliver seamless customer service.
• Tech Savvy: Comfortable navigating computer systems and various software to track leads, conversions and quotes.

Perks and Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive training program to equip you with the necessary skills and knowledge.
• Opportunities for career advancement and personal development.
• A supportive and inclusive work environment that values teamwork and innovation.
• Health and wellness benefits package.
• Employee discounts on company products/services.

How to Apply:

If you are enthusiastic about sales and ready to make a positive impact on our customers' lives, we'd love to hear from you! Please submit your application by clicking "Apply Now". Join our team at FHG and become part of the Aidacare family, helping us create memorable experiences for our valued customers!