Showroom Consultant

About the role

In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience.

Role Title: Showroom Consultant

Location: Armadale, Western Australia, Australia

Hours: Monday – Friday, Full Time Permanent

Reporting: Regional Sales Manager

Essential Skills & Qualifications

• Previous customer service or industry experience preferred, but not essential
• Excellent verbal and written communication skills are essential
• Adept at navigating computer systems to manage customer interactions and records
• Ability to remain composed in a fast-paced work environment and under pressure
• Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)

Duties & Responsibilities

• Greet customers delivering excellent customer service with a sales-focused approach
• Resolve customer questions and concerns in an efficient manner
• Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
• Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
• Maintain showroom inventory and presentation as required

Benefits

• Employee discounts on Aidacare health equipment products and services
• Quarterly incentive scheme
• Employee Assistance Program to support mental wellness
• Benefits package includes discounts for retail, insurance, gym and more
• Comprehensive training program to equip you with the necessary skills and knowledge

How to apply

Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers!

About the company

For over 18 years, Emprise Mobility has been helping individuals suffering mobility challenges arising from age, disability or illness to enjoy more everyday living in every day.

Our growing mobility equipment business sells, hires and services mobility equipment and daily living aids in Perth and Peel.

Our products range from simple items such as crutches and shower chairs to automatic beds, electric mobility scooters and recline/lift chairs.